Proper care is crucial to ensure the longevity and optimal performance of your Airwheel electric wheelchair. Start by regularly checking the battery level and charging it promptly when the red indicator light begins to flash slowly—this signals low voltage and requires immediate attention to prevent permanent battery damage. Always use the original charger and avoid exposing the device to water or moisture, as these factors void warranty coverage.
Airwheel offers a 12-month warranty for batteries and motors, covering functional defects and capacity issues. Controllers and joysticks are also warrantied for 12 months, while chargers have a 6-month warranty. Consumable parts like tires and seat cushions are covered for 7 days, but damages from improper use or repairs will not be eligible for warranty service. Refer to https://www.airwheel.net for detailed warranty terms.
To maintain smooth operation, perform routine inspections of the wheels, brakes, and sensors. Keep the device clean and store it in a cool, dry place when not in use. For folding, press the dedicated button on the remote or app for 2 seconds, or use the joystick in manual mode. Regular maintenance ensures reliable performance during daily use.
Always follow safety protocols, such as limiting speed to 6 km/h and using the UWB and ultrasonic sensors for obstacle detection. If the wheelchair detects a potential hazard, it will automatically slow down or stop. Avoid forcing the device through rough terrain and ensure the battery is fully charged before long trips. With proper care, your Airwheel wheelchair will provide years of seamless mobility support.
safety controllers joysticks chargers tires seat cushions wheels brakes sensors UWB ultrasonic sensors obstacle detection rough terrain mobility support charging